Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service....

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Aubrey Drake Graham is a cultural phenomenon – a record-breaking musician, style icon, creative entrepreneur, and actor. Graham has been writing and having fun with poetry as a means of personal expression for quite some time. His first book, Titles Ruin Everything: A Stream of Consciousness, is a collection of never-before-published poems written together with his long-time friend Kenza Samir. Flowing across 168 pages, the provocative musings translate Graham's wit and talent for wordplay into potent stanzas. Together, these meditations on fame, romance, and relationships offer an...

** OVER 1,000,000 COPIES SOLD in the $100M SERIES!! ** You can get 2x, 10x, or 100x more leads than you currently are without changing anything about what you sell… This book contains the playbooks that took me from sleeping on my gym floor to owning a portfolio of companies that generate $200,000,000 per year in under a decade. Wanna know the biggest difference between those two time periods? How many leads I was getting. The problem is - most business owners don’t know how to get leads. I wrote this book to solve your LEADS problem. Today, our companies generate 20,000+ new leads per...

Dynamic and inspirational, FEEL THE FEAR AND DO IT ANYWAY is filled with concrete techniques to turn passivity into assertiveness. Dr. Susan Jeffers, teaches you how to stop negative thinking patterns and reeducate your mind to think more positively. You will learn: the vital 10-Step Positive Thinking Process; how to risk a little every day; how to turn every decision into a "No-Lose" situation, and much more....

From Here to University examines factors leading to successful college preparation and academic mobility for historically underrepresented, low-income, inner-city youth. Alexander Jun analyzes theories of social and cultural capital, as well as the effects of incorporating family and community involvement on college preparation. The text proposes a framework of college preparation factors that requires a comprehensive and culturally responsive approach, affirming local identities and incorporating active participation of families to ensure long-term success. The book concludes with...

"I Will Teach You To Be Rich" by Ramit Sethi is a personal finance book that offers a six-week program for managing money and building wealth. Sethi presents a practical and no-nonsense approach to personal finance, focusing on optimizing spending, investing for the future, and automating finances for long-term success. The book provides actionable advice and strategies for readers to take control of their finances and achieve their financial goals....

The New York Times best-selling team leadership handbook for modern executives, managers, and organizations After her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered if she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After all, retirement had made her antsy, and nothing excited her more than a challenge. What she could not have known when she accepted the job, however, was just how dysfunctional her team was, and how team members would challenge her in...

Enjoy a great reading experience when you buy the Kindle edition of this book. From the bestselling author of The Bomber Mafia: discover Malcolm Gladwell's breakthrough debut and explore the science behind viral trends in business, marketing, and human behavior. The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. Just as a single sick person can start an epidemic of the flu, so too can a small but precisely targeted push cause a fashion trend, the popularity of a new product, or a drop in the crime rate. This...

The most famous confidence-boosting book ever published; with sales of over 16 million copies worldwide Millions of people around the world have improved their lives based on the teachings of Dale Carnegie. In How to Win Friends and Influence People, he offers practical advice and techniques, in his exuberant and conversational style, for how to get out of a mental rut and make life more rewarding. His advice has stood the test of time and will teach you how to: - make friends quickly and easily - increase your popularity - persuade people to follow your way of thinking - enable you to win...

Enjoy a great reading experience with the Kindle edition of this book. Originally published in 1928, this is the book that began Napoleon Hill's self-help odyssey. Hill queried dozens of people about the keys to their prosperity and organized his findings into 16 principles. Each principle marks a chapter of this book, forming a methodology for employing untapped 'mind-power' that leads to success. Hill was well known for researching what made millionaires different from the common man. The sixteen lessons in this book perfectly crystallize everything you will need to know to succeed during...

"The Subtle Art of not Giving a Fck" is a self-help book written by Mark Manson. It challenges the traditional self-help approach of positive thinking and encourages readers to embrace the struggles and hardships in life rather than trying to avoid or suppress them. The book explores the idea of taking responsibility for one's own problems and using them as opportunities for personal growth and development. Manson emphasizes the importance of prioritizing values and beliefs, and learning to say "no" to things that don't align with them. He also advocates for living a more authentic and honest...

"Business Communication: In Person, In Print, Online" is a comprehensive guide to effective communication in a professional setting. Written by Amy Newman and Scot Ober, the book covers all aspects of business communication, including verbal, written, and digital communication. The book is divided into three parts, each of which focuses on a different mode of communication. Part One covers in-person communication, including topics such as active listening, nonverbal communication, and public speaking. Part Two covers written communication, including email, memos, reports, and other business...

"Discipline Equals Freedom" is a unique and refreshing book that challenges readers to rethink their understanding of discipline and its role in achieving success. The book, written by former Navy SEAL and fitness guru Jocko Willink, argues that discipline is not a restrictive force but rather a liberating one that provides the foundation for personal growth and achievement. Willink presents a holistic approach to discipline that encompasses physical fitness, mental resilience, and spiritual well-being. He shares his personal experiences as a Navy SEAL and his insights into the mindset and...

"Atomic Habits" is a life-changing book that provides a fresh and practical approach to achieving personal growth and success. Written by James Clear, the book draws on cutting-edge research in psychology, neuroscience, and behavioral economics to show readers how to create and maintain small but powerful habits that can transform their lives. Clear argues that success is not the result of one big breakthrough or a stroke of luck, but rather the cumulative effect of small, consistent actions taken over time. He offers a simple framework for understanding how habits work, and provides...